[Studio name] cancellation and rescheduling policy
- If you cancel or reschedule at least [24] hours before your class, the class goes back on your pack.
- Later cancellations use up the class. [Option: Late cancellations do not use up the class, up to [1] time a month.]
- If you do not turn up without letting us know, the class is used up.
- If the studio cancels a class, it goes back on your pack.
- In case of illness or another emergency, the studio may decide to return the class.
- For group classes, cancel in the app or by [phone/message] so your spot can go to someone else.
- Class packs are valid for [60] days from purchase. Ask the studio if you need to freeze your pack.
This policy applies to packs bought after [date].
Note for the studio (hidden when printed): This is a sample template, not legal advice. Click the text to edit the parts in square brackets right on this page, then print it. Refunding money and returning a class to a pack are different things; write your refund rule separately. Ask a lawyer about consumer law and your contracts. Template: corenta.app/en/templates/cancellation-policy